ShapWork
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Privacy Policy

Last Updated: November 05, 2026

1. Introduction

At Shapwork (accessible from https://shapwork.com/), the privacy of our visitors is of paramount importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by Shapwork and how we use it.

If you have additional questions or require more information about our Privacy Policy, please feel free to contact us through our Contact Page or by email at privacy@shapwork.com.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information:

  • Account Details: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Profile & Service Content: Profiles, skills, gig descriptions, portfolio media, job postings, and proposals submitted to the platform.
  • Transaction & Payment Information: Billing address, transaction history, and payment details processed via secure, PCI-compliant third-party payment gateways.
  • Direct Communications: If you contact us directly or interact with other members via platform messaging, we may receive additional information such as your message contents, attachments, and timestamps.

4. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our freelance marketplace.
  • Improve, personalize, and expand our platform.
  • Understand and analyze how visitors interact with our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you for customer support, service updates, and operational notifications.
  • Process payments and protect transactions through our escrow and security mechanisms.
  • Detect, prevent, and address fraud, security breaches, or unauthorized activity.

5. Log Files

Shapwork follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

6. Cookies and Web Beacons

Like any other website, Shapwork uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

7. Google DoubleClick DART Cookie & Third-Party Advertising

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.shapwork.com and other sites on the internet.

  • Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
  • Visitors may choose to decline or opt out of the use of DART cookies and personalized advertising by visiting the Google Ad and Content Network Privacy Policy at https://policies.google.com/technologies/ads or through Google Ads Settings at https://www.google.com/settings/ads.
  • Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.

8. Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Shapwork, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Shapwork has no access to or control over these cookies that are used by third-party advertisers.

9. Third-Party Privacy Policies

Shapwork's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

10. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

12. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Shapwork does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or under 18 for contractual freelance work). If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

13. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: